Club at New Seabury
Plastiq Accept gives Clubs and members a win-win.
2 min. read
Catering to their customers.
There are a few more idyllic spots than Cape Cod, and the Club at New Seabury. Situated right on the water, the private country club caters to golfers, weddings, events and more. With their members as the #1 priority, the club needed an easy way members could pay by credit cards for everything from dues to wedding deposits.
Keeping options open.
The Club turned to Plastiq Accept. Now they could quickly and easily accept credit cards. “We are so pleased we can offer the ability for our customers to pay via credit card so they can pay the way they want,” said Susan Hoover, Controller and CFO. Not only do members now have the option of paying by card, they can rack up credit card rewards when they do.
Lots of ways to get paid.
Annual dues and monthly expense invoices are sent by the Club, via email or printed and mailed, with their customized Plastiq Accept payment link included. And their catering service now has an easier, faster way to send these digital invoices using the Plastiq Accept Payment Request feature.
Service with a smile.
Naturally any change in how they’re billed will raise questions with members, but Plastiq was ready for that as well. “Our members loved the customer service Plastiq offered. The Plastiq team response time was incredible,” said Jamie Gavin, the Club’s Catering Director.
I always know I have someone who can help our members instantly.
Jamie Gavin, Catering Director
Card-carrying members..
By offering the options members wanted, the Club at New Seabury used Plastiq Accept to continue the customer service they’re known for. Plastiq helped make payments fast and easy for both the Club and everyone on the Cape who enjoys it.
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